The turnaround time on your order starts when you’ve paid in full and we have all information required to complete your order (all artwork, products, sizes, details, etc.) Delay in receipt of any of this info can/will result in production delays. Our Standard turnaround time is 7 business day unless otherwise stated. Complex orders/add-ons may increase this time. Delays in the approval of mock up can/will result in production delays. Any order changes after the order is placed will also cause production delays. RICH Creationz will not be responsible for for delays resulting from any of the above and may not make your deadline. Therefore, make sure you know exactly what you want and need before finalizing your order. If you have a specific deadline for your order, it is very important that you let us know when you place your order. A rush fee may apply. If you do not notify us of a due date until after your order has been placed and pushed through our system, we may not be able to accommodate your request.